Fanatical Support® has made Rackspace the world's leading specialist in the hosting and cloud computing industry. We deliver enterprise-level hosting services to businesses of all sizes and kinds around the world. We got started in 1998 and since have grown to serve more than 152,000 customers. Rackspace integrates the industry's best technologies for each customer's specific need and delivers it as a service via the company's commitment to Fanatical Support. Our core products include Managed Hosting, Cloud Hosting and Email & Apps. There are currently over 3,700 Rackers around the world serving our customers.

Rackspace Leadership

Graham Weston
Chairman

Lanham Napier
President and Chief Executive Officer

Taylor Rhodes
Managing Director, International

Jim Fagan
Managing Director for Asia Pacific

Rackspace Overview

The Fundamentals

Founded in 1998
Based in San Antonio, TX
Nine (9) Data Centers: San Antonio, TX (2); Dallas, TX; Herndon, VA; Chicago, IL; Ashburn, VA; London, UK; Slough, UK; Hong Kong
Managed Hosting, Email & Apps and Cloud Hosting; all backed by Fanatical Support

Industry Leadership

Industry-Leading Service Level Agreements
Cisco Powered Network: 100% Network Uptime Guarantee
Microsoft Gold-Certified Hosting Partner
Microsoft Hosting Partner of the Year — 2003, 2005, 2007
Red Hat Premier Hosting Partner
MySQL Certified Hosting Partner

Focus

Everything we do is tailored for IT hosting
Hosting is not an add-on service or loss leader, it's all we do

Expertise

Systems and processes built exclusively for delivering IT Hosting
Our support staff is highly trained—specifically for supporting complex hosting environments

Flexibility

We're built to handle highly-customized hosting environments
Our model is built to adjust to customer needs quickly and efficiently

Passion

We're passionate about the hosting business and we're here to stay
We believe what we are doing makes a difference