Support: +852 3752-6464
| What Your Solution Delivers | Traditional Tier-1 Colocation |
Rackspace Managed Colocation |
| Comprehensive solution that manages your devices, the network and data center | NO | YES |
| World-class data centers that are highly redundant, scalable and secure | YES | YES |
| Access to data centers restricted to data center personnel only | NO | YES |
| Redundant worldwide network utilizing 5+ Tier-1 providers and high bandwidth only | NO | YES |
| Dedicated Support Team available 24x7x365 supporting you and your infrastructure | NO | YES |
| Dedicated Network Architect and Deployment Engineer for planning and managing your growth | NO | YES |
| No hidden nickel-and-dime charges for cross connects and overages | NO | YES |
| Hardware-as-a-service approach meaning no large capital investment for components | NO | YES |
| Management of the entire hardware lifecycle from vendor negotiations to disposal | NO | YES |
| Remote access to administer and control your hardware and OS | YES | YES |
| 24x7x365 on-site remote hands providing expert support when you need it | NO | YES |
| 100% Network Uptime Guarantee for your footprint | NO | YES |
| 100% Critical Infrastructure Guarantee | NO | YES |
| 1-hour Hardware Replacement Guarantee | NO | YES |
| Professional Services providing additional expertise for your environment, just in case you need it | NO | YES |
| The Fanatical Support Promise™ committed to delivering no-excuses, no-exceptions support | NO | YES |
