Exchange Hybrid

Firm Saves Over US$800 a Year

This firm used Google Apps, but its staff struggled to learn how to use Gmail for simple tasks, like folder management and alias creation. The Managers couldn't use tasks or notes in Gmail, interfering with workflow. What's more, the Owner was concerned about the security of their data with Google.

Their problems were solved when they discovered Exchange Hybrid Hosting by Rackspace.

Now, mailboxes are set up to meet the specific needs of each user. Employees who need push service and Exchange are supported by Rackspace's Hosted Exchange Servers. But the majority of the Staff uses the more economical Rackspace Email, which has an intuitive web interface and all the tools they need to fulfill their duties.

Call Center Shaves 71% Off Budget

Management uses email to communicate product updates. They use Outlook along with MS Exchange Hosting to maintain master calendars for conference room scheduling and meeting coordination.

The Sales team uses email to receive leads and communicate with customers. Some sales representatives need to check email from their phone.

Phone Representatives use email to communicate with customers, get requests, and set tasks for customer follow-up from their workstations.

Combining Rackspace Email and the power of Hosted Exchange Servers, the call center saved over 82%.

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