End of Life Terms
Revised Wednesday, April 17, 2024
Rackspace will provide Services and support for Deprecated Services (as defined herein), according to the lifecycle phase designation in the table below, and according to the following terms:
1. ADDITIONAL DEFINED TERMS.
“Deprecated Service” means a Rackspace-provided Service, or element of such Service, which may include software, hardware, networking, storage, support, or any component thereof, that is designated “End of Sale”, “End of Support” or “End of Life”.
“Incipient Service” means a Rackspace-provided Service or element of such Service, which may include software, hardware, networking, storage, support, or any component thereof, that has been designated "generally available" for sale within the past six months.
“Non-Preferred Service” means a Rackspace-provided Service or element of such Service, which may include software, hardware, networking, storage, supoort, or any component thereof, that is not a part of Rackspace's preferred product portfolio and is provided to Customer on an ad-hoc or one-off basis.
2. END OF SALE. If designated as "End of Sale", Rackspace will not sell, and at its option, may not renew a Deprecated Service, however, Rackspace may continue to support existing purchases pursuant to the Agreement until the End of Support and/or End of Life date.
3. END OF SUPPORT. If designated as "End of Support", the following terms apply to Customer’s continued use of the Deprecated Service:
- 3.1. Extended Support. Beginning on the designated End of Support date for a Deprecated Service and continuing thereafter until such Deprecated Service is decommissioned from the Customer Configuration, Rackspace may charge Customer an additional monthly Fee per Deprecated Service component (“Extended Support”) (e.g., if the additional Fee for an instance of RHEL 6 is US$50 and Customer has 10 instances within the Customer Configuration, Customer would incur an additional US$500 per month). Rackspace may, in its sole discretion, exempt a Deprecated Service from Extended Support. Pricing for Extended Support is identified in the applicable Deprecated Service lifecycle notifications sent to Customer. Support for any Deprecated Service not subject to Extended Support may be subject to Rackspace’s then current hourly rates.
- 3.2. Security. If Rackspace determines that the security of a Deprecated Service has been compromised at any level, Rackspace may, at its discretion, remove the Deprecated Service from the network to safeguard the security of Rackspace and/or its other customers. A Deprecated Service that is removed from the network will be decommissioned and will not be returned to service. Depending on the Deprecated Service, Rackspace may not be able to return data contained on the decommissioned Deprecated Service to Customer.
- 3.3. Limited Hours. Support will be unavailable or available only during limited hours, and not 24 x 7, irrespective of the terms of Service in the Agreement.
- 3.4. Training and Resources. Rackspace will discontinue the development of internal systems and resources for, and training of its personnel on, the Deprecated Service, and Rackspace personnel may not possess the technical expertise necessary to address Customer’s support requests.
- 3.5. Replacement and Upgrades Availability. Replacement and upgrade parts and components for hardware, and patches and updates for software, are subject to availability from Rackspace and its Representatives. Rackspace may not be able to obtain required parts, components, patches, and/or updates and may not be able to repair or replace Deprecated Services.
- 3.6. Vendor Support. Customer acknowledges that vendors may stop releasing security patches and updates after the End of Support date, which may decrease environment security and increase the risk of compromise (e.g., through cyber-attack, unauthorized access, spyware, trojan, etc.). Continued operation of a Deprecated Service may limit the security, functionality, and/or performance of the Services generally.
- 3.7. Service Levels. Rackspace’s SLAs do not apply and do not apply to any other Customer Services that are adversely affected by Deprecated Services designated as End of Support.
- 3.8. No Warranties; No Liability. Support is provided on an "AS-IS" basis. Rackspace makes no representations and no warranties regarding the Deprecated Service and support provided for such Deprecated Service, and without limiting the generality of the foregoing, specifically disclaims all support obligations in connection with the Deprecated Service and any components thereof. Customer agrees that Rackspace shall not be liable for any loss or damage, nor any loss of data, arising from or in relation to the Deprecated Service and/or from the provision of support in connection therewith.
4. END OF LIFE. If designated as “End of Life”, Rackspace has no obligation to continue providing the Deprecated Service and/or any manner of support for such Deprecated Service. If Rackspace permits a Deprecated Service to remain available and/or continues to support a Deprecated Service following an End of Life designation, the following terms apply:
- 4.1. Support Terms. The Deprecated Service and any Services reliant on that Deprecated Service are subject to the End of Support terms identified in section 3. Additionally, the Deprecated Service and any Services reliant on the Deprecated Service are provided without assistance, updates, problem resolution, component supply, backup, or support of any kind. If support is provided, it will be on an “AS-IS” basis, without Rackspace representation, warranty, or guarantee, and without Rackspace liability for any loss or damage, or loss of data, arising from or in relation to the Deprecated Service, or any Services reliant on such Deprecated Service.
- 4.2. Availability. At any time, in its sole discretion, Rackspace may terminate that portion of the applicable Service Order pursuant to which the Deprecated Service was purchased, and Rackspace will remove, or Customer will remove at Rackspace’s direction, all associated Service elements from the Customer Configuration.
5. DEPRECATION DESIGNATIONS.
- 5.1. Notice, Generally.Generally, Rackspace provides notice of End of Sale, End of Support, and/or End of Life dates for its Services on this webpage, below. If a date is not provided for End of Sale, End of Support, and/or End of Life, then Rackspace will provide Customer at least 6 months’ notice prior to designating any Service as End of Sale, End of Support, or End of Life. Rackspace may freely designate a Service as End of Sale, End of Support, or End of Life, in its sole discretion, without regard to prior Service status or designation.
- 5.2. Exceptions.
- (A) Non-Preferred & Incipient Services. Notwithstanding section 5.1, Rackspace may schedule a Non-Preferred Service and/or Incipient Service for End of Sale, End of Support, or End of Life, provided Rackspace gives Customer at least 60 days prior notice and, in the case of an Incipient Service, such notice has been provided to Customer within six months of the “general availability" date of the Incipient Service.
- (B) Emergency End of Life. Notwithstanding section 5.1, Rackspace may schedule any Service for End of Life on at least 60 days prior notice where such Service is determined by Rackspace to pose an un-remediable security risk to Rackspace, its customers, or both.
Services
End of Sale End of Support End of Life Physical/Virtual Vormetric Data Security Platform(+VTEs Agents) June 30 2023 December 1st 2023 December 1st 2023 Privacy and Data Protection August 25 2021 June 30 2022 June 30 2022 Datapipe Alibaba October 8, 2021 June 1, 2022 June 1, 2022 Datapipe MAWS May 1, 2018 March 1, 2022 March 1, 2022 Datapipe TWO FACTOR AUTHENTICATION SERVICE - DPAuth May 18, 2023 November 18, 2023 November 18, 2023 Cloud Native Security / Cloud Native Security Service Block February 22, 2023 TBD TBD Advanced Monitoring & Resolution for Security February 22, 2023 TBD TBD Operating Systems
Please note: Not all Operating Systems are available or Supported on all platforms. End of Sale End of Support End of Life AlmaLinux 8 May 31, 2027 May 31, 2029 May 31, 2029 AlmaLinux 9 May 31, 2030 May 31, 2032 May 31, 2032 CentOS 5* April 1, 2013 March 31, 2017 March 31, 2018 CentOS 6* November 30, 2017 November 30, 2020 November 30, 2021 CentOS 7 June 30, 2022 June 30, 2024 June 30, 2024 Debian 6 February 29, 2016 February 29, 2016 February 29, 2016 Debian 7 May 31, 2018 May 31, 2018 May 31, 2018 Debian 8 June 30,2020 June 30,2020 June 30,2020 Debian 9 June 30,2022 June 30,2022 June 30,2022 Debian 10 June 30,2024 June 30,2024 June 30,2024 Debian 11 ~June 30,2026 ~June 30,2026 ~June 30,2026 Debian 12 Vendor TBD Vendor TBD Vendor TBD Oracle Linux 7 July 1, 2022 December 31, 2024 December 31, 2024 Oracle Linux 8 July 31, 2027 July 31, 2029 July 31, 2029 Oracle Linux 9 May 31, 2030 May 31, 2032 May 31, 2032 Red Hat Linux—Version 3.0 and Prior August, 2009 August 1, 2010 August 1, 2014 Red Hat Enterprise Linux 4 July 1, 2011 February 29, 2012 February 29, 2012 Red Hat Enterprise Linux 5* April 1, 2013 March 31, 2017 March 31, 2018 Red Hat Enterprise Linux 6* November 30, 2017 November 30, 2020 November 30, 2021 Red Hat Enterprise Linux 7 June 30, 2022 June 30, 2024 June 30, 2024 Red Hat Enterprise Linux 8 May 31, 2027 May 31, 2029 May 31, 2029 Red Hat Enterprise Linux 9 May 31, 2030 May 31, 2032 May 31, 2032 Rocky Linux 8 May 31, 2027 May 31, 2029 May 31, 2029 Rocky Linux 9 May 31, 2030 May 31, 2032 May 31, 2032 Ubuntu 14.04 LTS* March 5, 2018 April 30, 2019 April 30, 2019 Ubuntu 16.04 LTS* April 30, 2020 April 30, 2021 April 30, 2021 Ubuntu 18.04 LTS* April 30, 2022 April 30, 2023 April 30, 2023 Ubuntu 20.04 LTS April 30, 2024 April 30, 2025 April 30, 2025 Ubuntu 22.04 LTS April 30, 2025 April 30, 2027 April 30, 2027 Ubuntu 12.04 LTS on Fanatical Support® for AWS N/A April 26, 2017 April 26, 2017 Windows Operating Systems Microsoft Windows Server 2000 August 19, 2009 October 31, 2009 October 31, 2013 Microsoft Windows Server 2003 June 1, 2011 July 14, 2015 July 14, 2019 Microsoft Windows Server 2008 July 12, 2016 January 14, 2020 January 14, 2022 Microsoft Windows Server 2008 R2 July 11, 2017 January 14, 2020 January 14, 2022 Microsoft Windows Server 2012 January 9, 2020 October 10, 2023 October 10, 2023 Microsoft Windows Server 2012 R2 July 10, 2020 October 10, 2023 October 10, 2023 Microsoft Windows Server 2016 January 12, 2025 January 12, 2027 January 12, 2027 Microsoft Windows Server 2019 January 9, 2027 January 9, 2029 January 9, 2029 Microsoft Windows Server 2022 October 14, 2029 October 14, 2031 October 14, 2031 * Extended Support Services available
Software
End of Sale End of Support End of Life Advanced Infrastructure Monitoring September 1, 2016 September 30, 2021 September 30, 2021 Critical Sites August 23, 2012 March 31, 2016 March 31, 2016 Microsoft SQL Server 2000 August 19, 2009 October 31, 2009 October 31, 2013 Microsoft SQL Server 2005 April 12, 2013 April 12, 2016 April 12, 2020 Microsoft SQL Server 2008 July 12, 2016 July 9, 2019 July 11, 2021 Microsoft SQL Server 2008 R2 July 12, 2016 July 9, 2019 July 11, 2021 Microsoft SQL Server 2012 July 11, 2017 July 12, 2022 July 14, 2024 Microsoft SQL Server 2014 July 9, 2019 July 9, 2024 July 11, 2026 Microsoft SQL Server 2016 July 14, 2021 July 14, 2026 July 14, 2028 Microsoft SQL Server 2017 October 12, 2022 October 12, 2027 October 12, 2029 Microsoft SQL Server 2019 January 8, 2025 January 8, 2030 January 8, 2032 Microsoft SQL Server 2022 January 11, 2031 January 11, 2033 January 11, 2033 Parallels Plesk Panel 12 Not Sold January 1, 2019 January 1, 2019 Plesk Onyx April 20, 2020 April 20, 2021 April 20, 2021 Plesk Obsidian April 4, 2019 Ongoing Ongoing Ipswitch iMail March 19, 2009 January 1, 2011 January 1, 2011 DNS Failover December 2009 December 2009 December 2009 Symantec AV September 24, 2010 July 4, 2012 July 4, 2012 MySQL Entry Level Support July 2013 August 31, 2017 August 31, 2017 MySQL Installation Advice Support July 2013 August 31, 2017 August 31, 2017 MySQL Primary Support July 2013 August 31, 2017 August 31, 2017 MySQL Basic Support July 2013 August 31, 2017 August 31, 2017 MySQL Sage Support July 2013 August 31, 2017 August 31, 2017 DBA Services Prepaid—MySQL July 2013 August 31, 2017 August 31, 2017 DBA Services Prepaid—MySQL Sage July 2013 August 31, 2017 August 31, 2017 MySQL DBA Services August 31, 2014 January 1, 2016 January 1, 2016 Microsoft SQL Basic Support July 2013 August 31, 2017 August 31, 2017 Microsoft SQL Sage Support July 2013 August 31, 2017 August 31, 2017 DBA Services Prepaid—Microsoft SQL July 2013 August 31, 2017 August 31, 2017 Microsoft SQL DBA Services August 31, 2014 January 1, 2016 January 1, 2016 Microsoft SQL DBA Services—Cloud August 31, 2014 January 1, 2016 January 1, 2016 Oracle Basic Support July 2013 August 31, 2017 August 31, 2017 Oracle Sage Support July 2013 August 31, 2017 August 31, 2017 DBA Services Prepaid—Oracle July 2013 August 31, 2017 August 31, 2017 Oracle DBA Services August 31, 2014 January 1, 2016 January 1, 2016 PS DBA Services July 2013 August 31, 2017 August 31, 2017 Tiered DBA Services - DBAdministrator None planned None planned None planned Tiered DBA Services - DBArchitect None planned None planned None planned CAS Interscope Monitoring March 31, 2016 July 29, 2016 July 29, 2016 CA Monitoring for CAS March 31, 2015 July 29, 2016 July 29, 2016 VMware ESX 3.5 August 10, 2016 September 1, 2017 September 1, 2018 VMware ESX 4.0 August 10, 2016 September 1, 2017 September 1, 2018 VMware ESX 4.1 August 10, 2016 September 1, 2017 September 1, 2018 VMware ESXi 5.0 August 10, 2016 September 1, 2017 September 1, 2018 VMware ESXi 5.1 August 10, 2016 September 1, 2017 September 1, 2018 VMware ESXi 5.5 September 19, 2017 September 19, 2018 September 19, 2019 VMware ESXi 6.0 September 12, 2019 March 12, 2020 September 12, 2020 VMware ESXi 6.5 October 15, 2021 October 15, 2022 October 15, 2023 VMware ESXi 7.0 April 2, 2024 April 2, 2025 April 2, 2027 VMware vCenter 5.0 August 10, 2016 September 1, 2017 September 1, 2018 VMware vCenter 5.1 August 10, 2016 September 1, 2017 September 1, 2018 VMware vCenter 5.5 September 19, 2017 September 19, 2018 September 19, 2019 VMware vCenter 6.0 September 12, 2019 March 12, 2020 September 12, 2020 VMware vCenter 6.5 November 15, 2021 November 15, 2022 November 15, 2023 VMware vCenter 7.0 April 2, 2024 April 2, 2025 April 2, 2027 VMware vCloud Director 5.5 September 19, 2016 September 19, 2017 September 19, 2018 VMware vSAN 6.6 October 15, 2021 October 15, 2021 November 15, 2023 Hosted SharePoint 2013 August 25, 2015 September 22, 2016 September 22, 2016 Hosted SharePoint 2007 August 25, 2015 April 11, 2017 December 31, 2017 Hosted Exchange 2007 N/A April 11, 2017 December 31, 2017 Hosted Exchange 2010 N/A October 13, 2020 December 31, 2020 Hosted Exchange 2013 January 5, 2023 February 28, 2023 February 28, 2023 Hosted Exchange 2016 January 5, 2023 February 28, 2023 February 28, 2023 Managed Application Services for Magento February 22, 2017 May 31, 2017 May 31, 2017 Managed Application Support May 16, 2017 September 30, 2021 September 30, 2021 VMware NSX for vSphere 6.3 February 2, 2019 February 2, 2020 February 2, 2021 Vormetric Data Security Manager Version 5 September 30, 2015 September 30, 2018 September 30, 2018 Incapsula Imperva Enterprise 10 May 17, 2017 January 1, 2018 January 1, 2018 IUS PHP 5.3 August 14, 2014 August 14, 2014 August 14, 2014 IUS PHP 5.4 September 14, 2015 September 14, 2015 September 14, 2015 IUS PHP 5.5 July 21, 2016 July 21, 2016 July 21, 2016 IUS PHP 5.6 December 31, 2018 December 31, 2018 December 31, 2018 IUS PHP 7.0 December 3, 2018 December 3, 2018 December 3, 2018 IUS PHP 7.1 December 1, 2019 December 1, 2019 December 1, 2019 IUS PHP 7.2 November 30, 2020 November 30, 2020 November 30, 2020 IUS PHP 7.3 December 6, 2021 December 6, 2021 December 6, 2021 IUS PHP 7.4 November 28, 2022 November 28, 2022 November 28, 2022 Critical Application Services May 16, 2017 September 30, 2021 September 30, 2021 Managed Application Services May 16, 2017 September 30, 2021 September 30, 2021 RAS Digital Experience for Hybris August 16, 2021 TBD TBD RAS Application Operations for Hybris August 16, 2021 TBD TBD RAS Digital Experience Monitoring Service - New Relic July 10, 2023 June 30, 2024 June 30, 2024 RAS Digital Experience Anywhere Monitoring Service - New Relic July 10, 2023 June 30, 2024 June 30, 2024 Microsoft Exchange Server 2007 April 11, 2017 April 11, 2017 April 11, 2017 Microsoft Exchange Server 2010 October 13, 2020 October 13, 2020 October 13, 2020 Microsoft Exchange Server 2013 April 11, 2023 April 11, 2023 April 11, 2023 Microsoft Exchange Server 2016 October 14, 2025 October 14, 2025 October 14, 2025 Microsoft Exchange Server 2019 October 14, 2025 October 14, 2025 October 14, 2025 Microsoft Sharepoint Server 2007 October 10, 2017 October 10, 2017 October 10, 2017 Microsoft Sharepoint Server 2010 April 13, 2021 April 13, 2021 April 13, 2021 Microsoft Sharepoint Server 2013 April 11, 2021 April 11, 2021 April 11, 2021 Microsoft Sharepoint Server 2016 July 14, 2026 July 14, 2026 July 14, 2026 Microsoft Sharepoint Server 2019 July 14, 2026 July 14, 2026 July 14, 2026 Duo two-factor authentication with LDAPS for SSL VPN September 7, 2023 March 30, 2024 March 30, 2024 Incapsula Enterprise Subscriptions August 1, 2023 NA NA App Protect Essentials Subscriptions August 1, 2023 NA NA Hardware
Server Platform End of Sale End of Support End of Life Whiteboxes Already Past Already Past Already Past Dell PowerEdge 1550 05/2002 05/2007 05/2008 Dell PowerEdge 1650 09/2003 09/2008 09/2009 Dell PowerEdge 1750 01/2005 01/2010 01/2011 Dell PowerEdge 1850 11/2006 11/2011 11/2012 Dell PowerEdge 1950 08/2009 08/2014 08/2015 Dell 2550 03/2004 03/2009 03/2010 Dell 2650 02/2005 02/2010 02/2011 Dell 2850 11/2006 11/2011 11/2012 Dell 2950 08/2009 08/2014 08/2015 Dell 2970 02/2011 01/2016 01/2017 Dell 650 01/2004 01/2009 01/2010 Dell 750 11/2005 11/2010 11/2011 Dell 850 12/2006 12/2011 12/2012 Dell 860 06/2008 06/2013 06/2014 Dell 6850 06/2008 06/2011 06/2012 Dell C6220 02/2013 02/2018 02/2019 Dell C6220-II 10/2015 10/2020 10/2021 Dell R200 09/2010 09/2015 09/2016 Dell R210 12/2011 12/2016 12/2017 Dell R210-II 09/2014 09/2019 09/2020 Dell R300 09/2010 09/2015 09/2016 Dell R310 06/2013 06/2018 06/2019 Dell R320 04/2016 04/2021 04/2022 Dell R410 06/2013 06/2018 06/2019 Dell R420 06/2015 06/2020 06/2021 Dell R430 12/2018 07/2025 07/2026 Dell R510 11/2012 11/2017 11/2018 Dell R515 06/2015 06/2020 06/2021 Dell R530 07/2018 07/2025 07/2026 Dell R610 08/2012 08/2017 08/2018 Dell R620 02/2015 02/2020 02/2021 Dell R630 04/2019 06/2025 06/2026 Dell R640 06/2021 06/2028 06/2029 Dell R710 08/2012 08/2019 08/2020 Dell R720/R720XD TBD 12/2022 12/2023 Dell R730/R730XD 04/2019 06/2025 06/2026 Dell R740/R740XD 06/2021 06/2027 06/2028 Dell R810 09/2012 09/2019 09/2020 Dell R815 06/2015 06/2020 06/2021 Dell R820 TBD 07/2025 07/2026 Dell R830 06/2019 06/2024 06/2025 Dell R840 TBD TBD TBD Dell R900 05/2011 05/2014 05/2015 Dell R920 12/2015 12/2020 12/2021 Dell R930 06/2019 06/2024 06/2025 Dell R940 TBD TBD TBD HP DL140 G2 05/02/2006 12/31/2015 12/31/2016 HP DL140 G3 12/01/2006 12/31/2019 12/31/2020 HP DL145 G2 05/02/2007 12/31/2015 12/31/2016 HP DL145 G3 10/03/2008 12/31/2019 12/31/2020 HP DL160 G5 05/13/2008 09/30/2018 09/30/2019 HP DL160 G6 03/31/2013 TBD TBD HP DL165 G5 08/04/2010 12/31/2020 12/31/2021 HP DL180 G5 12/09/2009 09/30/2018 09/30/2019 HP DL180 G6 03/31/2013 TBD TBD HP DL185 G5 10/26/2011 09/30/2018 09/30/2019 HP DL360 G5 06/25/2013 TBD TBD HP DL360 G6 05/31/2013 TBD TBD HP DL360P G7 05/31/2013 TBD TBD HP DL360P G8 05/05/2016 TBD TBD HP DL380 G2 11/02/2007 TBD TBD HP DL380 G4 05/26/2010 TBD TBD HP DL380 G5 05/26/2010 05/25/2015 05/24/2016 HP DL380 G7 02/01/2013 02/01/2016 02/01/2017 HP DL380 G8 10/31/2015 10/31/2020 10/31/2021 HP DL380 G9 06/30/2024 01/01/2025 01/01/2025 HP DL385 G1 12/10/2006 12/10/2009 12/10/2010 HP DL385 G2 07/01/2008 07/01/2011 07/01/2012 HP DL580 G2 08/01/2009 08/01/2012 08/01/2013 HP DL560 G8 03/01/2016 03/01/2021 03/01/2022 HP DL560 G9 10/1/2019 10/1/2025 10/1/2026 HP DL585 G1 12/01/2006 12/01/2009 12/01/2010 HP DL585 G2 08/01/2008 08/01/2011 08/01/2012 HP DL785 G5 10/01/2011 10/01/2014 10/01/2015 HP SE4235E 01/01/2013 01/01/2016 01/01/2017 HP SE4255E 10G 10/01/2015 10/01/2018 10/01/2019 SecureSphere X1000, X2000, or M100 12/31/2013 12/31/2018 12/31/2018 SecureSphere X1010, X2010, and M110 Extended support only available for Rackspace’s customers 10/25/2017 06/30/2023 10/25/2022 SecureSphere X2500, X4500, X6500, or M150 4/15/2017 4/15/2020 4/15/2020 SecureSphere X2510, X4510, X6510, X8510, X10K or M160 07/06/2020 07/06/2025 07/06/2025 SecureSphere X1020, X2020 or M120 12/31/2021 12/31/2026 12/31/2026 Imperva WAF SecureSphere version 11.x (versions 11.0 and 11.5) 06/15/2018 12/31/2020 06/15/2019 Imperva WAF SecureSphere version 12.x (versions 12.0 and 12.6) Extended Support only available for v12.6 NA 02/05/2023 02/05/2021 Imperva WAF SecureSphere version 13.x (versions 13.0 and 13.6) Extended Support only available for v13.6 NA 03/31/2024 09/30/2023 R760 05/2028 05/2032 05/2033 R860 05/2028 05/2032 05/2033 R7615 05/2028 05/2032 05/2033 R7625 05/2028 05/2032 05/2033 Networking
Product End of Sale End of Support End of Life Recommended Replacement Cisco PIX Firewalls 2008 07/01/2013 07/01/2013 Cisco ASA-X, Firepower, or Palo Alto NGFW Cisco CSS 11500 Switch 09/01/2012 09/01/2014 09/01/2014 F5 Networks iSeries Redhill Webmux Load Balancer 09/01/2012 09/01/2014 09/01/2014 F5 Networks iSeries Cisco ACE 01/01/2013 01/01/2014 01/01/2014 F5 Networks iSeries Juniper Networks SRX 100/240/1400 11/01/2015 11/01/2019 11/01/2019 Palo Alto NGFW F5 Networks BIG-IP 1600s & 3600s 03/01/2017 10/01/2018 10/01/2018 F5 Networks iSeries F5 Networks BIG-IP 2000s & 2200s 04/01/2018 07/03/2023 07/03/2023 F5 Networks iSeries F5 Networks BIG-IP 4000S/4200V 04/01/2018 07/03/2023 07/03/2023 F5 Networks iSeries F5 Networks BIG-IP 5000S/5050S/5200V/5250V 04/01/2018 07/03/2023 07/03/2023 F5 Networks iSeries Cisco ASA 5510/5520/5540/5550 10/01/2017 09/01/2019 09/01/2019 Cisco ASA-X, Firepower, or Palo Alto NGFW Cisco ASA 5585-X 05/01/2018 05/01/2023 05/01/2023 Cisco Firepower 4110 or Palo Alto 3260 Cisco ASA 5505 07/01/2018 09/01/2019 09/01/2019 Cisco ASA 5508-X, Cisco Firepower 2110, Palo Alto PA-820 Brocade ADX 1000 01/31/2020 12/31/2020 12/31/2021 F5 iSeries, Citrix VPX CISCO ASA-X 5515 04/12/2018 08/31/2022 08/31/2022 Cisco Firepower line CISCO ASA-X 5525 07/31/2020 02/27/2024 02/27/2024 NGFW (Cisco or PAN) CISCO ASA-X 5545 07/31/2020 02/27/2024 02/27/2024 NGFW (Cisco or PAN) CISCO ASA-X 5555 07/31/2020 02/27/2024 02/27/2024 NGFW (Cisco or PAN) JUNIPER Networks SRX340 07/31/2020 12/31/2023 12/31/2023 NGFW (Cisco or PAN) JUNIPER Networks SRX1500 07/31/2020 12/31/2023 12/31/2023 NGFW (Cisco or PAN) CISCO Switches 2960G 07/31/2020 07/31/2017 07/31/2017 Cisco 2960X CISCO Switches 2960 07/31/2020 10/31/2019 10/31/2019 Cisco 2960X CISCO Switches 4948 07/31/2020 01/31/2020 01/31/2020 Cisco 93108 CISCO Switches 2960S 07/31/2020 11/30/2020 11/30/2020 Cisco 2960X CISCO Switches 4900M 07/31/2020 10/31/2021 10/31/2021 Cisco 10G Switch items CISCO Switches Nexus 3064T 07/31/2020 04/30/2022 04/30/2022 Cisco 10G Switch items CISCO Switches Nexus 3064X 07/31/2020 04/30/2022 04/30/2022 Cisco 10G Switch items CISCO Switches 4948E 07/31/2020 10/31/2022 10/31/2022 Cisco 10G Switch items CISCO Switches 9372PX/TX 12/31/2020 02/28/2023 02/28/2023 Cisco 10G Switch items CISCO Switches 9372PX-E/TX-E 12/31/2020 10/31/2023 10/31/2023 Cisco 10G Switch items CISCO Switches Nexus 3048TP 07/31/2020 10/29/2024 10/29/2024 Cisco 10G Switch items ARISTA Switches 7050S Q1 2018 08/31/2020 08/31/2020 Arista 7050X3 Alert Logic Threat Manager / Log Manager / Cloud Defender / Security Solutions 04/25/2022 TBD TBD Storage
Storage Platform End of Sale End of Support End of Life Dell/ EMC VNX 5100 12/31/2015 12/31/2020 12/31/2020 VNX5300 12/31/2014 12/31/2020 12/31/2020 VNX5400 8/16/2013 1/31/2023 1/31/2023 VNX5500 12/31/2014 12/31/2019 12/31/2019 VNX5600 8/16/2013 1/31/2023 1/31/2023 VNX5700 12/31/2014 12/31/2019 12/31/2019 VNX5800 8/16/2013 1/31/2023 1/31/2023 VNX7500 12/31/2014 12/31/2019 12/31/2019 VNX7600 8/16/2013 1/31/2023 1/31/2023 VMAX 100K 9/26/2014 9/30/2024 9/30/2024 VMAX 200K 9/26/2014 9/30/2024 9/30/2024 VMAX 20K 4/8/2009 3/31/2020 3/31/2020 VMAX 250F 9/28/2016 9/30/2026 9/30/2026 VMAX 400K 9/26/2014 9/30/2024 9/30/2024 VMAX 40K 5/20/2012 9/30/2022 9/30/2022 VMAX 450F 2/29/2016 11/2/2023 10/31/2023 VMAX 850F 2/29/2016 11/2/2023 10/31/2023 Isilon NL400 3/31/2016 3/31/2021 3/31/2021 CX4-960 1/1/2012 12/31/2016 12/31/2016 CX4-480 1/1/2012 12/31/2016 12/31/2016 CX4-240 1/1/2012 12/31/2016 12/31/2016 CX4-120 1/1/2012 12/31/2016 12/31/2016 CX3-80 5/1/2006 3/31/2014 3/31/2014 CX3-40F 3/31/2009 3/31/2014 3/31/2014 CX3-40 3/31/2007 3/31/2014 3/31/2014 MD3000 6/10/2016 12/31/2018 12/31/2018 MD3200 6/10/2016 12/31/2018 12/31/2018 MD3220 6/10/2016 12/31/2018 12/31/2018 MD1200 6/10/2016 12/31/2018 12/31/2018 MD1220 6/10/2016 12/31/2018 12/31/2018 RecoverPoint Gen5 Server 10/22/2012 2/28/2022 2/28/2022 RecoverPoint Gen6 Server 4/25/2016 12/31/2026 12/31/2026 Unity 300 4/30/2024 12/31/2025 7/31/2026 Unity 300F 4/30/2024 12/31/2025 7/31/2026 Unity 350F 34/30/2024 12/31/2025 7/31/2026 Unity 400 4/30/2024 12/31/2025 7/31/2026 Unity 400F 4/30/2024 12/31/2025 7/31/2026 Unity 450F 4/30/2024 12/31/2025 7/31/2026 Unity 500 4/30/2024 12/31/2025 7/31/2026 Unity 500F 4/30/2024 12/31/2025 7/31/2026 Unity 550F 4/30/2024 12/31/2025 7/31/2026 Unity 600 4/30/2024 12/31/2025 7/31/2026 Unity 600F 4/30/2024 12/31/2025 7/31/2026 Unity 650F 4/30/2024 12/31/2025 7/31/2026 NetApp A200 5/12/2019 5/31/2024 5/31/2024 DS2246 12/9/2019 12/30/2024 1/31/2025 DS4246 12/9/2019 12/30/2024 1/31/2025 FAS2020 12/31/2014 6/30/2017 6/30/2017 FAS2040 8/31/2012 12/31/2017 12/31/2017 FAS2050 5/31/2011 6/30/2016 6/30/2016 FAS2240 8/31/2012 3/30/2020 3/30/2020 FAS2520 12/31/2017 1/31/2023 1/31/2023 FAS2552 12/31/2017 1/31/2023 1/31/2023 FAS2554 12/31/2017 1/31/2023 1/31/2023 FAS2620 5/12/2019 4/30/2024 5/31/2024 FAS2650 5/12/2019 4/30/2024 5/31/2024 FAS3140 2/31/2012 3/31/2017 3/31/2017 FAS3160 2/31/2012 3/31/2017 3/31/2017 FAS3170 2/31/2012 3/31/2017 3/31/2017 FAS3210 11/31/2013 12/31/2018 12/31/2018 FAS3220 12/12/2014 1/31/2021 1/31/2021 FAS3240 11/31/2014 12/31/2018 12/31/2018 FAS3250 12/12/2014 1/31/2021 1/31/2021 FAS3270 11/31/2013 12/31/2018 12/31/2018 FAS6080 3/31/2012 4/30/2017 4/30/2017 FAS6220 3/13/2015 4/30/2021 4/30/2021 FAS6050 3/13/2015 4/30/2021 4/30/2021 FAS6280 11/31/2013 12/31/2018 12/31/2018 FAS6290 3/13/2015 4/30/2021 4/30/2021 FAS8020 12/31/2017 1/31/2023 1/31/2023 FAS8040 12/31/2017 1/31/2023 1/31/2023 FAS8060 12/31/2017 1/31/2023 1/31/2023 FAS8080 12/31/2017 1/31/2023 1/31/2023 ONTAP 8.3 N/A 4/30/2019 4/30/2019 ONTAP 9.0 N/A 12/31/2019 12/31/2019 ONTAP 9.1 N/A 1/31/2022 1/31/2022 ONTAP 9.2 N/A 7/31/2020 7/31/2020 ONTAP 9.3 N/A 1/31/2023 1/31/2023 ONTAP 9.4 N/A 6/30/2021 6/30/2021 ONTAP 9.5 N/A 1/31/2024 1/31/2024 ONTAP 9.6 N/A 6/30/2024 6/30/2024 Data ONTAP 8.2 (7DOT) N/A 12/31/2022 12/31/2022 Brocade Brocade 5100 4/15/2014 1/25/2019 1/25/2019 Brocade 5300 6/21/2014 8/21/2019 8/21/2019 DS-5100B 7/14/2008 4/30/2018 4/30/2018 DS-5300B 7/14/2008 7/31/2019 7/31/2019 DS-6505R-B 4/9/2012 7/30/2025 7/30/2025 DS-6505R-B-8G 4/9/2012 7/30/2025 7/30/2025 DS-6510F-B 7/31/2018 12/31/2020 12/31/2020 DS-6510F-8GB 9/12/2011 8/31/2025 8/31/2025 DS-6510R-B 7/25/2011 8/31/2025 8/31/2025 DS-6510R-8GB 9/12/2011 8/31/2025 8/31/2025 DS-6520F-B 7/31/2018 12/31/2020 12/31/2020 DS-6520R-8GB 7/31/2018 12/31/2020 12/31/2020 DS-6520F-8GB 7/31/2018 12/31/2020 12/31/2020